Support
How can we help?
Find the answer by topic, or get in touch and a person will reply.
Getting started
- How Athmex works
Build your athlete profile, connect ChatGPT or Claude, and bring in your training.
- Create your free athlete profile
Create your account and set up your profile in a few minutes.
ChatGPT and Claude connection
- Connection questions in the FAQ
Which plans work, and what each assistant can do with your profile.
- ChatGPT or Claude for training
What each assistant can connect to, and how that affects your choice.
- Your connection steps
Once you’re signed in, Athmex walks you through connecting, step by step. Ask “What do you know about me?” to check it’s working.
Training and activity data
- Integrations
Find your watch, app or platform and how its training reaches your assistant.
- Fitness apps that work with ChatGPT or Claude
An overview of the platforms with their own AI connections.
Your athlete profile
- Edit your profile
Update goals, races, PBs, thresholds and constraints at any time. ChatGPT or Claude can also update them when you ask.
- Guides
Which numbers matter, and why their dates do.
Billing and account
- Pricing
One membership, monthly or annual, after a 14-day free trial.
- Billing
Manage your plan once you’re signed in.
- Account settings
Download your data or delete your account.
Privacy and your data
- Privacy Policy
What Athmex holds, why, and your rights.
- Terms of Service
The terms you agree to when you use Athmex.
- Download or delete your data
Download gives you a single JSON file with everything Athmex holds about you. Deletion removes your profile, context, goals, races and connection credentials; we aim to complete it within 7 days and always within 30.
Still stuck?
Email support@athmex.com or send a message. We aim to reply within two working days. You can also check the FAQ.